FAQ: Mailchain Ethermail

Mailchain/Ethermail FAQs

Ethermail FAQs

The Mailchain/EtherMail FAQs section offers a compilation of frequently asked questions. Its aim is to assist users in comprehending and effectively utilizing the features, functionalities, and common queries associated. This FAQ will cater to both beginners and individuals seeking clarifications on specific subjects. This article will provide comprehensive and informative answers. Read on!


Mailchain is positioned to be the leading email and messaging standard for Web3, serving as an open-source protocol and a web-based application.

What happens if I sell my domain?

Once you sell your domain, the buyer gains the freedom to rebrand or redirect it as they see fit. This means that any incoming emails addressed to the domain will be received by the new owner. Essentially, when you transfer ownership of a domain, you relinquish all associated rights and control over it.

Can I use multiple domains on Mailchain? Also from different providers?

You can use multiple domains on Mailchain. To do so, you need to configure the necessary DNS records for each domain to enable email routing through Mailchain.

This involves configuring the required DNS settings specific to your email service provider. Once the DNS records are set up, you can add and verify each domain within your Mailchain account.

Why does my domain show an @mailchain.io?

When you use Mailchain for email forwarding or routing, your domain may display “@mailchain.io.” This occurs because you have configured your domain to route emails through Mailchain.

As a result, when you send or receive emails from your domain, they pass through Mailchain’s servers before reaching their final destination. Mailchain adds its own “@mailchain.io” domain to the sender or recipient addresses to ensure proper email routing and encryption.

Why does my .Hodl has no alias (@mailchain.io)?

When using Mailchain, you may observe that the alias “@mailchain.io” is missing for your .Hodl domain. This is because Mailchain has built-in native resolution for certain domains, including .Hodl.

Which are the TLDs resolved natively?

Mailchain supports native resolution for several top-level domains (TLDs), eliminating the need for additional configuration. Commonly supported TLDs include Freename TLDs like .Hodl, and other high level TLDs.


EtherMail stands at the forefront as the pioneering Web 3.0 Email Solution. It has reshaped wallet-to-wallet communication through its unwavering commitment to anonymity and encryption.

What happens if I sell my domain?

When selling your EtherMail domain, the ownership rights are transferred to the buyer. Negotiations determine a fair price based on the domain’s value and relevance. The transfer process involves unlocking the domain, obtaining authorization codes, and providing information to the buyer or their registrar. After the sale, the buyer has the freedom to rebrand, integrate, or redirect the domain.

Can I use multiple domains on Ethermail? Also from different providers?

Yes, you can use multiple domains on EtherMail. To do this, you need to configure the necessary DNS records for each domain to enable email routing through EtherMail’s infrastructure.

Once the DNS records are set up correctly, you can add and manage each domain within your EtherMail account. It allows you to streamline email communications and take advantage of EtherMail’s features. This capability enables you to efficiently manage and operate multiple domains on the EtherMail platform.

Why does my domain show an @ethermail.io?

When using EtherMail, your domain will display “@ethermail.io.” It means you have set up email forwarding or routing through EtherMail’s infrastructure. This ensures that emails pass through EtherMail’s servers for enhanced security, encryption, and other features.

“@ethermail.io” domain may appear in the email headers just like “@gmail.com“. Regardless, the actual sender and recipient addresses can still reflect your original domain.

What is the reverse resolution?

The new reverse resolution feature allows wallet owners to display their Freename Domain instead of their wallet address. By enabling reverse resolution and setting a primary domain, you can showcase your Freename.io name across various platforms, including EtherMail. This feature provides a seamless way to highlight your Freename Domain in place of a wallet address.


The Mailchain/EtherMail FAQs provide a valuable resource for users looking to enhance their understanding of these platforms. Whether you are new to Mailchain or EtherMail or seeking clarification on specific topics, the FAQs offer comprehensive answers to common questions. It covers domain management, email routing, security measures, and more.

By now, you should have gained valuable insights and made the most out of Mailchain and EtherMail’s features and functionalities. You can navigate the world of decentralized email and wallet-to-wallet communication with confidence and ease.

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How does it work?

Accordingly to the day when you will finalise your purchase, you have the right to receive from 1 to 3 NFT Domains for FREE!

Once you have completed your order, within 48h you will automatically receive on www.freename.io platform, in your personal area “portfolio” the randomly assigned NFT Domain/s.

You can chose on which blockchain you want to mint on and minting fee is covered by Freename!


Once you have added your favorite items to the cart, you proceed to “checkout” and add your coupon to the “coupon box”.

Said coupon will instantly do its magic and your due total will drop!


How does it work?

Once you have completed your order, you will automatically receive on www.freename.io platform, in your personal area “portfolio” the randomly assigned NFT Domain value $50 or if you’re lucky a randomly assigned TLD with value $699 (between these: .immersive; .multiverse; .freelancer; .cashback; .hologram)

you can chose on which blockchain you want to mint your NFT Domain/TLD on and minting fee is covered by Freename!


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Why do i Need a Wallet?

Freename domains are blockchain-based assets and would be minted and stored using a wallet. Users are required to mint and manage their domains using a Metamask or Coinbase-configured wallet. It must be a non-custodial wallet, meaning that one must own the private keys to the wallet in order to approve transactions via a signature.

To benefit from Freename Web 3 domains/TLDs, you must have a wallet. This is because Web 3 domains/TLDs are blockchain-based assets. Users can mint and manage their domains using Metamask or Coinbase-configured wallets.

Keep in mind that it must be a non-custodial wallet. You own the private keys to the wallet (in order to approve transactions via a signature).

Are the Domains Associated with ICANN?

ICANN does not manage freename.io domains. Freename.io believes their TLDs/domains must allow customers to operate independently. Freename.io wants to build a utility infrastructure, allowing customers to use their services for valuable and generative purposes. By leveraging blockchain technology, Freename Web 3 domains/TLDs have no centralized authority imposing rules and regulations.

What is a Wallet?

Every blockchain user requires a wallet in order to interact with the network. A wallet is essentially an account on the blockchain where transactions can be sent and received. It is also where one can store blockchain assets such as cryptocurrency or NFTs (non-fungible tokens). There is no personal information associated with a wallet and none is required to create one. A wallet consists of a public key and a private key. The public key can be safely shared with anyone who wishes to send assets to the corresponding wallet, however, the private key should not be shared and is the key to accessing the wallet in the event where access is lost or to create another instance.

A crypto wallet (cryptocurrency wallet) is software or hardware that enables users to store and use cryptocurrency. With cryptocurrencies, there isn’t any actual money to carry around in a wallet. They exist on the blockchain. Similarly to traditional bank transfers, crypto wallets enable users to send and receive cryptocurrencies, NFTs, etc.

A wallet consists of a public key and a private key. To receive assets, you share your public key associated with your wallet. You should NEVER share your private key.

How do i Claim my Earnings from Freename

ou can withdraw revenues generated passively through a cryptocurrency transfer. Connect your cryptocurrency wallet and, once your withdrawal request is confirmed, the desired amount is pulled from Freename’s reserves and conveniently delivered to you!

Claim your earnings by following these steps:

  1. Connect your cryptocurrency wallet to Freename.io
  2. Request a withdrawal
  3. Receive request confirmation
  4. Receive withdrawal directly to your wallet.

Can i Transfer Domains?

Yes. The domain is stored in your cryptocurrency wallet and can be transferred by you after you have minted it. Access your portfolio, select the TLD or Domain you wish to transfer and type the recipient’s address. Afterwards, you must paste the OTP code you received by mail to confirm the transaction. Keep in mind that currently, it is not possible to import the domain that has been transferred, but it will be possible soon!

Yes. Domains are transferable ONLY after a TLD/domain has been minted and stored in a user’s wallet.

To transfer the TLD (or domain), the user must:

  • Access their wallet
  • Select the item they want to transfer
  • Enter the recipient’s address.
  • Confirm the transaction by pasting the OTP received by email

In the future, Freename.io will support importing domains that have been transferred.

What about Trademarks?

Registering a trademark on your Freename Web3 TLD will allow you to protect your web3 TLD and your logo worldwide juridically.

From the moment you deposit a trademark request, your web3 TLD will be protected worldwide for 6 months awaiting for the Swiss Federal Institute of Intellectual Property (IGE.ch) to confirm and register the availability of your TLD.****

A trademark is any symbol, phrase, or word that allows customers to identify a company’s goods or services. Freename is a web3 domain/TLD provider that also provides trademark registration.

A user must reach out to the trademark department to register a trademark. To get your trademark filed for review at the Swiss Federal Institute of Intellectual Property, a user must provide the following:

  1. Complete a Know your customer (KYC)
  2. A list of TLDs they wish to trademark
  3. Proof of payment

Once these conditions are met, it takes one week for the trademark to be reviewed and logo/TLDs to be provided with six months of worldwide protection.

Is Minting the same as Buying?

Purchasing a TLD (or domain) on Freename and minting it on the blockchain are two distinct steps. When you purchase a TLD (or domain), the transaction is recorded in Freename’s database and not on the blockchain. Minting a TLD (or domain) on the blockchain requires a second step: log into the user’s personal area, select the TLD (or domain) and press “mint TLD” (or domain): done! Don’t worry, once you have purchased a Freename domain, no one can take it away from you!

No. Buying and Minting a TLD/domain are two different things.**

Buying **is the process of recording a transaction on Freename’s database and not on the blockchain.

Minting is the process of pushing a user’s domain from Freename.io data onto the public ledger of a blockchain and into a user’s wallet. Giving the user full control over the TLD/domain.

It is very easy to mint a domain/TLD once you purchase it. Simply:

  • Log into your personal area
  • Select the TLD (or domain)
  • Press “mint TLD” (or domain)

What is Domain Minting?

Minting is the process of publishing a Freename domain (or TLD) on the blockchain via your wallet to gain full custody of the domain. This means that the only person that has control over the domain (or TLD) is the person who controls (has access to) the wallet.

Minting is the process of pushing a user’s domain from Freename.io data onto the public ledger of a blockchain and into a user’s wallet. Giving the user full ownership over the domain.

Minting on Freename.io is as simple as the following steps:

  1. Go to the Freename.io website
  2. Enter the TLD/domain you want to buy in the search bar
  3. Add the TLD/domain to your cart
  4. Go to checkout
  5. Create a Freename.io account
  6. Purchase the TLD/domain with cryptocurrency or a credit card
  7. Go to “portfolio and incomes.”
  8. Click on mint TLD/domain

Which domains are Protected?

Protected domains and TLDs are domains and TLDs that we’ve detected are associated with a brand, organization, or notable person. We believe it is important to increase adoption for the next generation of the internet by helping to onboard brands into the Web3 era. If you are interested in applying for a Protected domain, please contact us.

TLDs/Domains associated with a notable person, brand or organization are considered Protected Domains. Protected domains help onboard brands in Web 3 increasing adoption. Protected domains also protect users from others impersonating/stealing their domains.

Reach out to Freename.io to apply for a protected domain.

Why use Freename?

Freename domains are unique by their very nature: only with Freename you can register domains with unique TLDs for your digital identity while passively earning money!

Freename.io is not only the leading TLD and Domains platform in Web 3, but also lets users generate passive income!

Owning a Freename Web 3 TLD entitles users to receive passive income whenever a domain is bought on their TLD. Users can register and mint TLD/domains of their choice if available.

What is a Domain?

A domain name is a string of letters and/or numbers that points to the IP address of the corresponding website. Generally, it is easier to remember a name than a long string of numbers.

A domain name is an address that people type into a browser bar to find a website. It consists of a Top-Level Domain (TLD), everything that comes after the dot, and the Second-Level Domain (SLD), everything that comes before the dot.

For example, “Freename.io” is the domain name, “Freename” is the SLD and “io” is the TLD.

Which Chains are Supported?

Freename has a multi-chain approach. You can choose on which Blockchain to mint your Web3 Domains and TLDs ranging Among Polygon, Cronos, and Binance.

A user can mint a Freename.io domain/TLD on the following blockchains:

  • Polygon
  • Cronos
  • Binance

Freename plans to expand its multi-chain approach by adding blockchains upon which domains can be minted.

Are there Renewal Fees?

No! Once you’ve bought a Freename Domain or TLD, it’s yours forever, no renewal fees ever!

No. There are no renewal fees on Freename.io. Once a user has paid a one-time payment for a domain/TLD, they own it. Forever.

This is the significant advantage of Web 3 domain/TLD over traditional alternatives.

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